Privacy Policy

Overview

Welcome to Graphtics! Your privacy is paramount to us. This Privacy Policy explains how we
collect, use, disclose, and protect your information, including personal data gathered through
our website and services. By interacting with our services, you agree to the collection and use of
information in accordance with this policy.

Effective Date

This Privacy Policy is effective as of 01-06-2024.

Information We Collect

  1. Personal Identification Information – We may collect personal identification information from you in various ways, including, but not limited to, when you visit our site, register on the site, place an order, and in connection with other activities, services, features, or resources we make available. You may be asked for, as appropriate, name, email address, mailing address, and phone number.

2. Non-Personal Identification Information- We may collect non-personal identification information about you whenever you interact with our site. This information may include the browser name, type of computer, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized. 

3. Technical Data- IP address, browser type, operating system, and access times. – Information about how you use our website and services, including pages viewed, time spent on the site, and interaction with content.

How We Use Collected Information

Graphtics collects and uses your personal information for the following purposes:

1. To Improve Customer Service – 

Your information helps us respond more effectively to your customer service requests and support needs.

2. To Personalize User Experience – 

We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.

3. To Process Transactions – 

We use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

4. Service Delivery – 

-To provide, maintain, and improve our services and products. 

-To process transactions and manage your orders. 

-To communicate with you regarding your projects and purchases.

5. Personalization and User Experience – 

-To customize your experience on our website.

-To provide tailored content and recommendations based on your preferences.

6. Marketing and Promotions –

-To send you updates, newsletters, and promotional offers.

-To conduct surveys and gather feedback to improve our services.

7. Security and Compliance –

-To protect against fraud and unauthorized transactions.

-To comply with legal obligations and enforce our terms and conditions.

Web Browser Cookies

Our site may use “cookies” to enhance the user experience. Your web browser places cookies
on your hard drive for record-keeping purposes and sometimes to track information about you.
You may choose to set your web browser to refuse cookies or to alert you when cookies are
being sent.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures
to protect against unauthorized access, alteration, disclosure, or destruction of your personal
information and data stored on our site. These measures include encryption, secure socket
layer (SSL) technology, and access controls to safeguard your data from unauthorized access.

Sharing Your Personal Information

We do not sell, trade, or rent users’ personal identification information to others. We may share
generic aggregated demographic information not linked to any personal identification
information regarding visitors and users with our business partners, trusted affiliates, and
advertisers for the purposes outlined above.

1. Service Providers – We may share your information with third-party vendors who assist us in operating our
website, conducting our business, or servicing you, provided they agree to keep your
information confidential.

2. Legal Requirements – When required by law or in response to valid legal processes, such as a subpoena, court
order, or government regulation.

3. Business Transfers – In the event of a merger, acquisition, or sale of all or a portion of our assets, your information
may be transferred to the new owner.

Third-Party Websites

Users may find advertising or other content on our site that link to the sites and services of our
partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control
the content or links that appear on these sites and are not responsible for the practices
employed by websites linked to or from our site.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site. You can control the use of cookies through your browser settings.

Your Rights and Choices

1. Access and Update

– You have the right to access and update your personal information at any time. Please
contact us at support@graphtics.in to make changes.

2. Opt-Out

– You can opt-out of receiving marketing communications from us by following the unsubscribe
instructions in our emails or contacting us directly.

3. Data Deletion

– You may request the deletion of your personal information by contacting us at
support@graphtics.in. Please note that we may retain certain information as required by law or
for legitimate business purposes.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect
personal information from children under 13. If we become aware that we have inadvertently
received personal information from a user under the age of 13, we will delete such information
from our records.

International Data Transfers  

Your information may be transferred to, and maintained on, computers located outside of your
state, province, country, or other governmental jurisdiction where the data protection laws may
differ from those of your jurisdiction. By providing your information, you consent to any such
transfer.

Changes to This Privacy Policy

Graphtics has the discretion to update this privacy policy at any time. Any changes will be
posted on this page, and we will notify you of significant changes via email or through our
website. Your continued use of our services after such changes constitutes your acceptance of
the revised policy. We encourage users to frequently check this page for any changes to stay
informed about how we are helping to protect the personal information we collect. You
acknowledge and agree that it is your responsibility to review this privacy policy periodically and
become aware of modifications.

Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy,
please do not use our site. Your continued use of the site following the posting of changes to
this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, the practices of this site, or your
dealings with this site, please contact us at support@graphtics.in.